Domestic Shipping

Domestic shipping (Australia) is a flat $5. Shipping times will vary depending on your location. Generally, your order will arrive 2-10 business days after dispatch.

International Shipping

Orders will be processed in the same timely manner as domestic orders, with a flat fee for international shipping of $20 AUD.  

Dispatch

Most print orders are dispatched within 48hrs of receiving payment. Turn around times are affected by workload, seasonal fluctuations and stock availability so your order may take more or less time to be dispatched.

As most products are made to order, with a wide variety of product types and variations - we are not able to warehouse them all and therefore we usually cannot accept returns. If you accidentally ordered the wrong thing, please contact us ASAP - we cannot guarantee it has not been sent out. Please check your order carefully when purchasing to make sure the correct size and item are selected. Refunds are dealt with on a case by case basis, please contact tomhorig@gmail.com if you are not entirely happy with your picture. 

If your product happens to be damaged during transit, please contact us within 7 days of delivery with photo evidence and we will resolve the issue promptly.

I use Kodak Professional Inkjet Smooth Fine Art 315gsm 100% cotton paper for smooth prints. It captures extreme detail due to its silky smooth surface and 100% cotton acid-free base. This high quality paper delivers outstanding colours and true blacks in combination with the latest Epson Sure Color printers and commercial grade Epson UltraChrome Pro UV inks. 

Have a different size or aspect ratio in mind? Perhaps a frame, canvas or metal print? Fantastic! Just email me at tomhorig@gmail.com with the name of the image you would like to use and we can come up with a solution for you and your space! Feel free to include photos of the space you are working with and I can help you make the best decision for your space.

I get it, not all questions can be covered by some blanket FAQ. So, if you'd like to know more, or simply want to have a chat about some of the content a little more, email me at tomhorig(at)gmail.com and I’ll get back to you.