FAQ

can i travel with you?

 

Keep an eye out for information about my upcoming trips and projects, as I am always interested in getting like-minded people involved to create the most epic photo and video content. Shoot me an email at tomhorig@gmail.com if you think you might like to adventure with me. 

future goals and projects?

 

There are a number of goals I am working studiously towards, along with many upcoming projects. I am currently travelling and searching for opportunities to open pop-up studios. If you have a suitable space, or know someone who does, I'd love to hear from you. I am crafting a beginners ocean photography workshop also, if you'd like to learn the basics of ocean photography, please contact me and I can provide further information.

how can I support you?

 

Sharing my work is the simplest way you can help me out! Every mention over a cup of tea, at the pub with a beer, like, comment and share means so much to me, and is a big driver in getting my work to a wider audience. You can also purchase Fine Art Prints here.

gear

 

I have worked with and used a range of camera brands, including Canon and Nikon, however I have come to use Sony Alpha Mirrorless systems on a permanent basis. I believe for travelling and water shooting, their size, weight and performance are unbeatable. The Sony Alpha 6000 is my go to for water shooting, protected with a Salty Surf Housings water housing. My favourite lens is the Sony E 35mm F1.8 OSS, which performs incredibly in low light and in the dynamic environment of the ocean.

What do i print on?

 

I use Kodak Professional Inkjet Smooth Fine Art 315gsm 100% cotton paper for smooth prints. It captures extreme detail due to its silky smooth surface and 100% cotton acid-free base. This high quality paper delivers outstanding colours and true blacks in combination with the latest Epson Sure Color printers and commercial grade Epson UltraChrome Pro UV inks. 

Return Policy

 

As most products are made to order, with a wide variety of product types and variations - we are not able to warehouse them all and therefore we usually cannot accept returns. If you accidentally ordered the wrong thing, please contact us ASAP - we cannot guarantee it has not been sent out. Please check your order carefully when purchasing to make sure the correct size and item are selected. Refunds are dealt with on a case by case basis, please contact tomhorig@gmail.com if you are not entirely happy with your picture. 

 

If your product happens to be damaged during transit, please contact us within 7 days of delivery with photo evidence and we will resolve the issue promptly.

Dispatch

 

Most print orders are dispatched within 48hrs of receiving payment. Turn around times are affected by workload, seasonal fluctuations and stock availability so your order may take more or less time to be dispatched.

 

Domestic Shipping

 

Domestic shipping (Australia) is a flat $5. Shipping times will vary depending on your location. Generally, your order will arrive 2-10 business days after dispatch.

 

International Shipping

 

Orders will be processed in the same timely manner as domestic orders, with a flat fee for international shipping of $20 AUD.  

FRAMES AND Custom Orders

 

Have a different size or aspect ratio in mind? Perhaps a frame, canvas or metal print? Fantastic! Just email me at tomhorig@gmail.com with the name of the image you would like to use and we can come up with a solution for you and your space! Feel free to include photos of the space you are working with and I can help you make the best decision for your space.

Don't see the answer you are looking for?

 

I get it, not all questions can be covered by some blanket FAQ. So, if you'd like to know more, or simply want to have a chat about some of the content a little more, email me at tomhorig@gmail.com and I’ll do my best to get back to you.